Frequently asked questions

Thank you for considering me to be apart of your business journey. To get started, fill out the short project enquiry form here. I’ll be in touch within 1-2 business days to book a connection call so we can meet face to face or continue chatting via email if you prefer. Once you’ve approved your custom proposal, signed the contract and made your first payment, you’ll be officially booked in! (Eeek) we’ll confirm your project start date together.

It really depends on the kind of support you’re looking for. Once we’ve had a quick chat about your project, I’ll put together a personalised proposal with package options to suit your goals and budget whether that’s a full brand identity, a one-off design task, or ongoing retainer support. For a bit of context, branding projects typically start at £2,000 GBP and payment plans are available.

Yes. You can choose to pay in full, or split the total into 2, 3 or 4 instalments depending on the project. You choose the plan at the proposal stage.

Most of the time, I design full brand identities because it’s the best way to create something consistent, strategic and long-lasting. That said, if you already have a strong visual identity in place and just need a logo refinement or refresh, feel free to get in touch.

While I aim to be fully transparent, depending on the project, you might need to budget for things like font licenses, image licenses, printing costs, professional photoshoots, or subscription fees. But don’t panic, I’ll always ask for your budgets in advance and guide you through what’s needed. Some of these extras are essential to building a strong brand foundation, but we’ll make sure they suit your goals and budget.

Before our project begins, you'll receive a digital design survey covering details about your business, goals, ideal customers, and visual inspirations. For digital, print and packaging projects, please provide all written copy and relevant imagery in advance. If you're unsure about anything, please feel free to reach out and I can offer guidance. During the project, I'll ask you to provide your feedback on the designs presented.

We’ll use to email for day-to-day updates and Dubsado to capture your feedback, send over design updates, and gather information from you. You’ll also have access to a client portal in Dubsado that houses everything in one place - design survey, video presentations, feedback forms and invoices. But don’t worry, it all lands in your inbox too, so it’s easy to keep track of. And when we need to chat, we can always book a call.

Absolutely. While I’m based in Derby, I work with businesses locally and all over the UK and beyond. Most of my projects are fully remote, and everything is set up for flexible, digital communication from feedback to file delivery. So if you're nearby or halfway across the world, we'll make it work around your schedule.

Potentially - I usually create brands from the ground up for visual branding services, but I’m open to working with existing branding. I’ll need to know a little bit more information first, so let’s start by talking about your business and design goals and we can go from there!